{"id":1485,"date":"2026-05-18T09:31:13","date_gmt":"2026-05-18T07:31:13","guid":{"rendered":"https:\/\/www.cse.nl\/nl\/?p=1485"},"modified":"2026-05-18T09:32:48","modified_gmt":"2026-05-18T07:32:48","slug":"fanfiction-helpt-me-in-mijn-werk","status":"publish","type":"post","link":"https:\/\/www.cse.nl\/nl\/blog\/fanfiction-helpt-me-in-mijn-werk\/","title":{"rendered":"\u201cFanfiction helpt me in mijn werk\u201d"},"content":{"rendered":"<section id=section-block-block_5f1185ba1321544b1f7dd8c0891da528 class=\"section section-block fullwidth-container\"  itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\" ><div class=\"container\"><div class=\"acf-innerblocks-container\">\n\n<div class=\"wp-block-chef-block-row block-row type-fullwidth\">\n<div id=content-block-block_d4a62c137adc15cf75e1dd0728835c53 class=\"block column content-block \" itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\"><div class=\"inner-wrapper\"><div itemprop=\"text\" class=\"content-wrapper\" ><p><strong>Martine van Daal voelt zich bij CSE thuis in de dynamiek van customer care. Ze switcht moeiteloos met klanten tussen planningen, leveringen en bestellingen. Dat ze in haar vrije tijd fanfiction-verhalen schrijft, helpt haar meer dan je misschien zou denken. Martine vertelt!<\/strong><\/p>\n<p><strong>\u00a0Voortdurend schakelen<br \/>\n<\/strong>\u201cCustomer care is altijd in beweging. Dat past bij me. Er komen continu vragen binnen van klanten. Vooral het tempo vind ik fijn. Snel afstemmen, scherp blijven en zorgen dat alles klopt: die elementen herken ik uit mijn werk in de zorg en bij een webshop. Uiteindelijk moeten klanten weten dat ze altijd bij me terechtkunnen \u00e9n dat het geregeld wordt.\u201d<strong><br \/>\n<\/strong><\/p>\n<p><strong>Ontwikkelen voor klanten<\/strong><br \/>\n\u201cIk kijk bewust verder dan mijn eigen inbox. Het hele proces bij CSE interesseert me: van order tot levering. Door me hierin te verdiepen, ontwikkel ik me meteen als aanspreekpunt voor klanten. Voor hen wil ik het gewoon goed doen. Als ik weet hoe alles met elkaar samenhangt, kan ik sneller meedenken en oplossingen vinden. Loopt de dag soepel en foutloos? Dan geeft dat veel voldoening.\u201d<\/p>\n<blockquote><span class=\"yellow-tag\">\u201cIk heb duizenden volgers en soms meer dan 300.000 lezers<\/span><\/blockquote>\n<p><strong>Honderdduizenden lezers<br \/>\n<\/strong>\u201cBuiten werktijd schrijf ik fanfiction: verhalen gebaseerd op bestaand werk, zoals Harry Potter. Inmiddels heb ik duizenden volgers en soms meer dan 300.000 lezers. Het mooie is dat fanfiction me helpt in mijn werk. Ik schrijf bijvoorbeeld alles in het Engels. Verder is het veel informatie structureren, vooruitdenken en creatieve oplossingen bedenken. Bij customer care pas ik die vaardigheden toe in echte situaties.\u201d<\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n<div id=spacer-block-block_90af0007a1f53042e1e305e93e473af0 class=\"spacer-block\"><style>#spacer-block-block_90af0007a1f53042e1e305e93e473af0{ min-height: 30px; }@media only screen and ( max-width: 900px ){#spacer-block-block_90af0007a1f53042e1e305e93e473af0{ min-height: 30px; }}<\/style><\/div>\n\n\n<div class=\"wp-block-chef-block-row block-row type-fullwidth\">\n<div id=image-block-block_9fd2f286ba7efaa2c81dffb222fcd1b6 class=\"block column image-block\" itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\"><div class=\"inner-wrapper\"><figure itemscope itemtype=\"http:\/\/schema.org\/ImageObject\" itemprop=\"isPartOf\" class=\"img-wrapper\"><img decoding=\"async\" width=\"1920\" height=\"1280\" title=\"SECOND_1G8A1926-2\" alt=\"\" src=\"https:\/\/www.cse.nl\/nl\/wp-content\/uploads\/sites\/2\/2026\/05\/SECOND_1G8A1926-2.jpg\"\/><meta itemprop=\"name\" content=\"SECOND_1G8A1926-2\"><meta itemprop=\"image\" content=\"https:\/\/www.cse.nl\/nl\/wp-content\/uploads\/sites\/2\/2026\/05\/SECOND_1G8A1926-2.jpg\"><\/figure><\/div><\/div>\n<\/div>\n\n<\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"<p>Martine van Daal voelt zich bij CSE thuis in de dynamiek van customer care. Ze switcht moeiteloos met klanten tussen planningen, leveringen en bestellingen. Dat ze in haar vrije tijd fanfiction-verhalen schrijft, helpt haar meer dan je misschien zou denken. Martine vertelt!<\/p>\n","protected":false},"author":6,"featured_media":1484,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"editor_notices":[],"footnotes":""},"categories":[8],"tags":[],"class_list":["post-1485","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nieuws"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u201cFanfiction helpt me in mijn werk\u201d - CSE NL<\/title>\n<meta name=\"description\" content=\"Martine van Daal voelt zich bij CSE thuis in de dynamiek van customer care. 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